Frequently Asked Questions

Expert guidance on your crypto mining hardware and hosting journey.

What payment methods do you accept for mining hardware?

We accept major credit cards, bank wire transfers, and a variety of cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and USDT.

How long does shipping take for international orders?

Most in-stock ASICs are processed within 48 hours. International shipping typically takes 7-10 business days via DHL or FedEx, depending on customs clearance in your region.

Do you offer a warranty on refurbished mining rigs?

Yes, all refurbished units undergo rigorous stress testing and come with a 30-day functional warranty, while new units carry the full manufacturer's warranty (typically 6-12 months).

Can I host my purchased miners at your facility immediately?

Absolutely. If you select a 'Hosting Included' package, your miner will be moved directly from our inventory to our climate-controlled data center, saving you shipping costs and setup time.

What is your return policy for open-box electronics?

Due to the high volatility of the mining market, we do not accept returns once a machine has been hashed on a network. Defective units will be repaired or replaced under our warranty terms.

Do you provide technical support for setup?

Every purchase includes a digital setup guide and 30 minutes of remote technical support to ensure your miner is correctly configured to your preferred pool.